We Are Here to Help

Get instant answers to common questions

Get Your FREE Quote View Store Front Demo

ecommerce solution

Getting Started

SR-Commerce 2.0 provides a complete ecommerce solution that allows you to set up an online store to sell your goods.

ecommerce design

Orders & Payments

SR-Commerce 2.0 will take all care of the process of your orders, creating and integrating any payment gateways you need.

ecommerce faq

More

Never feel worried if you have further questions regarding to web security, back-end management and more, we are here for help.

Getting Started

Absolutely! Simply point your domain directly to your new SR-Commerce. You do not need to use a subdomain or any other temporary domain name placeholder.
Yes! When you purchase one of our ecommerce solutions you will get a standard SR-Commerce level domain to use while you are building your new website. When you are ready to begin hosting your new online store, you simply change your DNS settings to point your existing domain name to your new site.
Yes, we offer a fully functional 7-day free trial, during which you can test drive SR-Commerce and build your site. There’s no obligation and no risk.
First, you’ll need the usual functional elements of a website, such as a contact form. For standard eCommerce functionality, you will need several additional components: an SSL certificate, a merchant account, a payment gateway, a back-end database for processing orders and storing customer information, and a shopping cart solution. SR-Commerce can help you with all of these items.
That all depends on you and your business’ needs. Our ecommerce web design solutions are comprehensive. Consulting, content, design, development etc, all take time. Typically an online store takes about 4-6 weeks but it can certainly vary.
Once your site is complete we test it with all the major internet browsers to ensure you get all the exposure you deserve. Those browsers include the latest versions of Internet Explorer, Mozilla Firefox, Safari, Chrome, and Opera.
All you need to sell products online is SR-Commerce, something to sell and a credit card to pay for your online store.
No. SR-Commerce is a web-based application and can be accessed via any standard web browser. We recommend using Internet Explorer 6.0 and up, Firefox 2.0 and up or Safari 3.1 and up.

Orders & Payments

No, there isn’t. One of the huge benefits with our online store is you can add unlimited catalogues & products, and you can grow your customer (and any other) database to be as large as you require!
Yes you can. There are many ways to sell around the world, and these options should be discussed with us so we can help you decide the best way to go about it.
Yes, each SR-Commerce plan includes everything you need to setup an online store. Each store includes a product catalog, integrated shopping cart, secure checkout and online order management.
A payment gateway is a service that allows your website to integrate with your merchant account to collect transactions in real time. You will need a payment gateway to manage the actual verification and processing of online credit card payments.
Yes, absolutely. You can accept mailed cheques or money orders, direct bank transfers, or perhaps have an option to pay for an order in-store. Just give your manual payment method a name and an optional set of instructions for your customers, and they can select it like any other payment option.
A third-party processor such as PayPal lets you accept online payments without a merchant account of your own. Instead, they let you use their merchant account under their own terms of service, usually with very little setup required.
If you have an existing site or database we may be able to export that material and import it into the new store. If you do not, or if you are looking to make changes anyway, our team will set you up with the ability to log into an admin panel in which you can add / edit / remove both categories and the products that go in those categories. Every ecommerce web design solution we develop comes equipped with these types of content management abilities.
A merchant account is a special agreement with a bank that allows you to accept credit card payments. If you want to sell online, you will need to provide your shoppers with payment options that will make them feel comfortable about their transactions. Credit card transactions are the most popular method of online payment and the best way to process credit card payments online is to have your own merchant account.

More

In addition to the shopping cart we provide you with a complete ecommerce admin environment. This includes a customer database, order history, order reports, product import, and full export capabilities.
We do recommend purchasing your own SSL certificate (which you can do from us). You can purchase and install a third party SSL if you are an Enterprise customer.
An SSL Certificate, or a digital certificate, is an electronic document that contains the information necessary to establish a secure SSL connection. When used in credit card transactions, the Web site collecting the credit card information and the site to which the information is being transmitted must both have an SSL Certificate.
You call us. We handle all customer service issues out of our office. The person you will speak to for any service issues is the same individual that helped you get the site together. This allows you to experience only the very best customer service and build a great relationship.
No. We believe in fair, transparent, and predictable pricing. We do not charge transaction fees on top of plans or based on which payment processor you use.
We provide standard training with every SR-Commerce implementation to give you the tools and information that youll need to maintain a successful store and utilize all of the Mountain Commerce features that will serve your unique business.
Back to Top